Ongoing IT Assistance from Zoltan
Practical, ongoing help with Mac, Windows, Wi-Fi, backups, software setup and everyday IT questions.
Tech Geniuz is run by Zoltan Szigeti, an independent Mac and Windows specialist with former Apple experience. These plans are designed for small businesses, freelancers, sole traders and home office users who rely on their technology for work and want regular, practical assistance from someone who understands their setup.
Keep Your Work Setup Running Smoothly
Regular IT assistance can help reduce avoidable downtime by keeping your devices, software, backups and network setup in better shape.
Get Help Before Small Issues Become Bigger Ones
Ask questions, review settings, plan upgrades, check backups and get practical advice before technology starts getting in the way of your work.
Work With Someone Who Knows Your Setup
Instead of explaining everything from scratch each time, you can work with the same technician who understands your devices, preferences and working environment.
Plans can be tailored depending on how often you need help and whether you need remote assistance, on-site appointments or a mixture of both.
With a monthly plan, you have access to plenty of benefits at an affordable price.
See some examples below. Get in touch or call 0800 22 89353 for more information
Regular IT Assistance
Get practical answers by appointment for the technology questions that slow you down or interrupt your work. You’ll deal directly with Zoltan, so the advice is consistent and based on your setup.
Preferential Appointment Rates
Plan members can receive preferential rates for additional appointments or suitable follow-up work, with options explained clearly before anything goes ahead.
Technology Buying Advice
I will research & find the most compatible and best product based on your needs and budget when you want to buy something new, to save you time and the hassle of research
Inclusive Home Visits
I can visit you at home as part of your plan to review your setup, configure networks or new devices, and provide practical one-to-one guidance. The visit can also be used for a Know-How Session
Scheduled Remote Assistance
Remote assistance can be arranged by appointment where suitable. Some issues may still require an in-person visit or specialist workshop work.
Backup and Password Guidance
Get help reviewing backup options, password managers and safer ways to organise important files and accounts.
Regular Performance & Security Checks
Periodic checks can help keep your devices organised, updated and running more smoothly.
Personalised How-To Guidance
As a Member, I can create and send you a step-by-step video of a task you learned in the last study session, so you can watch it again when you get stuck
FAQ’s
Is this the right service for me?
This service may suit you if you run a small business, work from home, are self-employed, or regularly need practical help with your computer, Wi-Fi, backups, email, cloud services or general IT setup.
– You rely on your computer for work.
– You do not have in-house IT support.
– You prefer dealing with the same person each time.
– You want regular help with setup, updates, backups and everyday IT questions.
– You want practical advice before buying or replacing equipment.
– You would rather arrange help by appointment than wait until everything becomes urgent.
Is there a minimum term?
Most plans include quarterly benefits, so the minimum term is usually three months
What devices and systems can be covered?
Plans can cover common work and home office technology, including Mac and Windows computers, iPhones, iPads, Android devices, printers, scanners, selected networking equipment, cloud services, backup systems and common productivity software.
Can I upgrade or downgrade a plan?
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Yes. The aim is to keep the plan practical and suitable for your needs, so it can be adjusted where appropriate.
Plans
These plans are mainly designed for small businesses, sole traders, freelancers and home office users. Existing private clients can contact me directly to discuss occasional appointment-based remote assistance where suitable.
Home Office
For freelancers, sole traders and hybrid workers who rely on one main setup and need occasional ongoing help- Scheduled remote assistance by appointment
- Mac and Windows guidance
- Email, cloud and software setup advice
- Backup and password guidance
- Printer and peripheral setup guidance
- Technology buying advice
- Preferential rates for additional appointments
Small Business
For small businesses that need more regular assistance across several devices or users.- Everything in Home Office, plus:
- Assistance for multiple users or devices
- Wi-Fi and network guidance
- File sharing and cloud setup advice
- Regular performance and security checks
- Priority appointment scheduling
- Preferential rates for additional work
Business Plus
For businesses that need more frequent help, planning and appointment availability.- Everything in Small Business, plus:
- More frequent scheduled assistance
- Regular review of backups, updates and device setup
- Planning advice before upgrades or replacements
- Priority appointment scheduling
- Included on-site appointment allowance, where suitable
Not sure which plan is right?
Send me a short message about your setup, how many devices or users you have, and how often you usually need help. I’ll let you know whether an assistance plan makes sense or whether a one-off appointment would be better.